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Our Philosophy Regarding You
- Our customers put bread on our tables.
- We are here to serve our customers!
- As a customer, your needs drive everything we do.
- We want to make it easy for you to do business with us.
- We don't want you to have a reason to even consider somebody else!
- When there is a problem, we want to solve it for you fast!
- When we make a mistake, we want to fix it for you fast!
- We want you to count on us.
- We want you to be able to believe what we tell you ... we don't want to
just tell you what you want to hear.
- We want you to tell others good things about us!
Customer Testimonials:
We love it when our customers take the time to tell us how we are doing!
Click below to see for yourself.
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2/7/08
unsolicited fax from a loyal M3 Customer
- [pdf] 2/9/07 unsolicited fax from a regular customer
- [pdf] 3/1/07 unsolicited
fax from another regular customer
- [pdf] 5/1/07 email
about a call from a regular customer
-
 5/31/07 unsolicited fax
from another regular customer
- 3/7/07 email from a new customer: "The
architectural firm loved the glass--per the receptionist and she loved it
also (she hears ALL the complaints and there were none) In fact, they're
mailing our check soon. The top was in a very good crate and in very good
condition upon receipt It was well packed and packaged. I see a great future
for us doing business!!!!!!"
- January 2007 - Thanks for sending flowers, "John the Glass Man!"
- Thanks for your encouraging phone calls and notes when an M3 employee goes "above and
beyond" for you ... we always pass those messages along, and they are
greatly appreciated!
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